Google Account Transition

 

What will I be losing access to?

Any Google-offered service, such as Gmail, YouTube, or Google Drive, that you use your PLNU (username@pointloma.edu) provided account for.

 

Why will PLNU no longer provide Alumni Google accounts?

Until recently Google offered its service for free to Alumni of PLNU.  Starting in 2022, Google will no longer be offering this service for free.  We recognize that this may be frustrating to those that continue to use their Alumni account and are ready to provide support for a smooth transition.

 

The University communicated that I could keep this for “life,” why is this changing?

PLNU’s intention was to provide this service for life, however, Google has communicated to PLNU that beginning in 2022 this will no longer be a free service.  Google does still offer personal accounts for free.  

 

When will I lose access to my account? / How long do I have to move to another account?

Alumni Google accounts will be deactivated on January 1st, 2022.  You have until that day to log in and download your data.

 

Can I keep access beyond January 1st, 2022?

To comply with Google’s new policy PLNU will not be able to provide account access beyond December 2021.  

 

How do I backup or move the data from my PLNU Google account?

Google provides the following solutions for downloading or transferring your data.

 

I want to download my data, but I’m not sure how to access my old account. What should I do?

In order to access your alumni account and download your data, you will need to contact the PLNU Help Desk at (619) 849-2222 or help@pointloma.edu for assistance. The Help Desk hours of operation are Monday through Friday 8 am-4:30 pm during the Summer Semester, and 7 am-6 pm for Fall and Spring.

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Details

Article ID: 132884
Created
Tue 6/1/21 11:33 AM
Modified
Thu 6/3/21 10:13 AM