- Knowledge Base
- Accounts, Access, and Permissions
Setting up a new yubikey with OneLogin
- Knowledge Base
- Accounts, Access, and Permissions
This article details how to use the Forgot Password link for anyone who has already configured 2-Factor Authentication, and how to the use the Change Password link for users who can provide the current working password.
- Knowledge Base
- Accounts, Access, and Permissions
OneLogin Voice is a security factor that calls a phone number and asks you to enter the code being displayed
- Knowledge Base
- Accounts, Access, and Permissions
How to setup OneLogin Protect once signed into login.pointloma.edu
- Knowledge Base
- Software
- Google
- Knowledge Base
- Help Desk Internal Resources
How to properly install a monitor on both a PC and Macbook, as well as doing troubleshooting steps if a monitor is not working.
- Knowledge Base
Steps of how to guide people to correctly log into their PLNU Zoom account.
- Knowledge Base
- Software
This article is about installing DisplayLink on computers, both personal and PLNU managed campuses.
- Knowledge Base
This article details how to regain access to a University account and provides specifics on how to use the Forgot Password tool to change the password for a primary University account.
- Knowledge Base
- Print, Fax, and Copying
How to install printers on PLNU computers running MacOS and set a default printer.
- Knowledge Base
- Print, Fax, and Copying
How to install printers on PLNU computers running Windows and set a default printer.
- Knowledge Base
- Communication Tools
- Zoom
In early 2022, Zoom made an unannounced change to begin requiring passcodes on all meetings. This article explains how to allow attendees to join without knowing the passcode.
- Knowledge Base
- Classroom Technology
This article details steps on how to connect to AirParrot using a windows computer.
- Knowledge Base
- Classroom Technology
This article details steps on how to connect to Airplay from a Mac.
- Knowledge Base
- Accounts, Access, and Permissions
- Knowledge Base
- Classroom Technology
Step-by-Step Guide to connecting laptop to classroom technology (PTZ camera, classroom mic, speaker, etc.) and required software needed to connect to the docking station successfully.
- Knowledge Base
- Accounts, Access, and Permissions
How to configure OneLogin SMS and how to set it as your default method of 2-Factor Authentication.
- Knowledge Base
- Classroom Technology
Step-by-step guides for using Zoom enabled classrooms
- Knowledge Base
- Accounts, Access, and Permissions
- Knowledge Base
- Accounts, Access, and Permissions
Setup Google Authenticator with your login.pointloma.edu account
- Knowledge Base
- Accounts, Access, and Permissions
How to change your current authentication method to use the Google Authenticator App
- Knowledge Base
- Computer Hardware Technology
instructions on how to use Zero Clients
- Knowledge Base
- Learning Remotely
This article has links to internet providers and how they can assist with low or no-cost Internet access at home.