Inactive Blackboard Account

Issue/Question

User has a Blackboard account that is inactive.

 

Environment

Blackboard

 

Cause

User has not logged into Blackboard for extended period of time. This caused the account to become inactive.

 

Resolution/Answer

If you receive an error message stating your account is inactive, here are the steps you want to follow:

1. Contact the Help Center at help.pointloma.edu or call (619)849-2222.

2. Provide your username.

3. ITS Staff will contact the Administrators to reactivate your account.

Details

Article ID: 17184
Created
Thu 10/6/16 8:29 AM
Modified
Wed 9/1/21 9:00 PM