Getting to the log in screen
- Many Zero Clients show a black screen when idle. Try using the keyboard to wake it first.
- The power button is located underneath the right hand side of the monitor. It is clear when off, and turns red when powered on.
- If NO SIGNAL PLEASE CHECK YOUR CONNECTION is shown, press the INPUT/EXIT button next to the power button.
How to log in to Zero Clients
- If asked to enter a server address, simply leave the default option selected, and click Connect.
- If a Domain: field is present, leave the *DefaultDomain* in there, which is auto-populated.
- Enter OneLogin username and password, then click Login. Do not append @pointloma.edu to username.
- Some Zero Clients require multi-factor authentication; those will ask you for Next tokencode before proceeding.
For instructions on what to type, scroll down to "Multi-Factor Authentication" section below.
- Choose the desired pool (e.g., Computer Lab - Student, Employee, etc.), then click the Connect button.
Multi-Factor Authentication (MFA)
Logging in to some Zero Clients requires OneLogin SMS, Google Authenticator, or OneLogin Protect. One of those 3 must be set a the Default/Primary choice in user's OneLogin Profile. After submitting password, use applicable instructions below for Next tokencode step (#4 above) when logging in:
OneLogin SMS (text message)
User will automatically receive a text message with a code to type into the Next tokencode field.
(This code is not case-sensitive.)
Google Authenticator app
Open Google Authenticator app and type a code from the app into the Next tokencode field.
Remember to click Continue before the app generates a new code (every 30 seconds).
OneLogin Protect app (2 methods to choose from)
Method 1: Type the word "push" (no quotes, all lower-case) in the Next tokencode field, then click Continue.
A push notification is sent to user's OneLogin Protect app to Accept or Deny access.
Method 2: Open OneLogin Protect app and type a code from your app into the Next tokencode field.
Remember to click Continue before the app generates a new code (every 30 seconds).
How to log out of a Zero Client
- Click on the 'Start Menu' in the bottom-right corner.
- Click on the user icon button.
- Click Sign out.